Frequently Asked Questions
Mystery and misinformation about credit cards and merchant account programs abound. We hope our Frequently Asked Questions page will help take the mystery out of the subject and help you make informed decisions.
If you have other questions that are not
answered below, please email or call us, and we will reply
FAQ: What do I need to take credit cards?
FAQ: Where do I get supplies and parts for equipment that I buy from you?
FAQ: Can I pay dabow for the equipment or software with my personal or corporate purchase card?
FAQ: If I move my merchant account from my present processor and I don’t like the service, what are my options?
FAQ: Who will train my staff on the use of the equipment or software?
FAQ: What if my equipment fails?
FAQ: What makes the dabow warranty so special?
FAQ: Can I purchase a terminal or printer from you without signing up for a merchant account?
FAQ: What if I already have my equipment?
FAQ: What is the warranty on the terminals that you provide?
FAQ: Is there anything I need other than an electronic terminal to take credit cards that are electronically draft captured?
FAQ: What equipment do I need?
FAQ: What are discount points and transaction fees and how do they work in the electronic payment system?
FAQ: Is the discount rate for swipe transactions the same as keyed transactions?
FAQ: What is the discount or percentage rate that is charged on each transaction?
FAQ: Is there a transaction fee?
FAQ: Are your prices competitive?
FAQ: What about “lowest rates” I have seen on the Internet?
FAQ: What kinds of business will dabow accept?
FAQ: How long does it take to get my money on Discover/MasterCard/Visa Transactions?
FAQ: Can dabow provide check and credit card fraud training for my cashiers?
FAQ: What is the Address Verification System?
FAQ: What if I need help?
FAQ: What type of cards may I accept?
FAQ: Who will help once my account is activated?
FAQ: Is there a problem if I have a bad credit rating?
FAQ: How do I know what is being deposited in my account?
FAQ: What kind of information will be asked on the merchant account application?
FAQ: What are the necessary steps to set up an Internet business?
FAQ: I have a retail merchant account with a card swipe rate at my bank. I wish to do business on the Internet, but my bank is not interested in setting up an Internet merchant account. Can you help us?
FAQ: I have a restaurant and would like to accept credit cards on my PC-based cash register. Can you help me?
FAQ: What is a gateway?
FAQ: What is SSL?
FAQ: Can you set up monthly recurring billing for Discover, MasterCard, and Visa?
FAQ: What is eCheck?
FAQ: Can dabow set me up as wireless merchant?
FAQ: Why should a retail store need an e-commerce Web site?
FAQ: What would an e-commerce Web site cost to set up?
FAQ: Do you offer a card reader for Smart phones?